Refund policy

Return & Refund Policy

 

Every EDGE item is printed to order. Because of that, we do not offer returns or exchanges for sizing, fit, or change of mind. Check the size chart on each product page before ordering.

 

Damaged, misprinted, or defective items

If your order arrives damaged, misprinted, or defective, or you receive the wrong item, email mail@edgeprivatefitness.com within 30 days of delivery. Include your order number and photos of the issue. We will replace the item free of charge, or refund your original payment method if a replacement is not possible.

 

Lost or undelivered packages

If your package is lost in transit, contact us no later than 30 days after the estimated delivery date and we will send a replacement at no cost.

 

Wrong address or unclaimed packages

If an order comes back to the print facility because the address provided was incorrect or the package went unclaimed, we will contact you about reshipping. Reshipping costs for address errors are the customer's responsibility.

 

Please do not ship items back without contacting us first. Returns sent without prior contact cannot be processed.

 

Questions: mail@edgeprivatefitness.com